What is it and how do I know I can trust you?
It takes trust to build trust: a ‘counter-intuitive’ thought.
Our expectations are viewed through our lens of how we perceive the other individual’s character, concern, communication, and competency.
- Character: A reliance on the honesty, fairness, hard work of the other…
- Concern: An interest or the importance of others, the family, the business…
- Communication: A consistent and intentional and effective interaction for clarifying expectation, feedback, disclosing feelings, explain changes, share perceptions
- Competency: A capacity to perform the task or role at an acceptable level of proficiency